Optimize resources and generate value for your customers.
Direct and Reverse Logistics
Integration of logistic services for the optimization of resources and production times in the direct and inverse supply chain.
Contact Center
Inbound and outbound Contact Center for after sales support, scheduling of services, notification, reception of request, etc.
Field Services
We have field technicians in the main cities of the country, to provide on-site support to our customers and final users.
Collection Centers
Temporary storage of assets, for subsequent distribution to the different stages of the reverse supply chain.
Storage and Inventories
Supported in a robust physical and technological infrastructure, to have control of the assets.
Diagnostic
Functional and cosmetic diagnosis of electronic devices, in order to accurately identify the existing faults.
Modular and Component Repair
Specialized repair service at a modular or component level that allows us to generate savings for our clients.
Cosmetic Reconditioning
Plastic and metal parts Restoration. Marking, painting, sanding, polishing, silk screen printing, UV curing digital printing, etc.
Specialized Screen Repair
We have unique technology in Colombia, to repair televisions screens, monitors, industrial monitors and mobile devices.
Electronic Assembly
Exclusive service developed thanks to the knowledge of the handling of electronic units.
Electronic Reuse
We take care of the environment, making re-use of functional parts and components of an irreparable devices in repairable one.
Units, Parts and Accessories Supply
Sale of parts and accessories, necessary and / or complementary for the proper functioning of your electronic units.
Packing and Kitting
Packaging of assets and products with or without accessories.
Transport and Distribution
Logistics services of transport throughout the country.
Innovation
We have a dedicated team developing innovative solutions that improve and optimize the products and services of our customers.
Our solutions for the value and supply chain are an endorsement for your brand
Our solutions for the value and supply chain are an endorsement for your brand
Avoid allocating resources and efforts divided into independent processes and suppliers, configure with us an integral solution to and optimize your investments and resources.
Beneficios del Contact Center de Woden®
Que sus clientes se sientan respaldados y bien atendidos, es un factor invaluable para cualquier compañía, nuestro contact center trabaja para que esto sea una realidad en su empresa.
Primera impresión
Su gestión de atención al cliente dará una buena impresión a los usuarios mediante una atención profesional, con vocación de servicio y claridad en la comunicación.
Clientes Satisfechos
Evite la frustración en sus clientes y usuarios finales, dándoles solución a sus inquietudes y novedades, directamente desde nuestro Contact Center.
Fidelización
Trabajamos para respaldar su marca y que los usuarios se sientan siempre acompañados al momento de resolver cualquier novedad.